# BSOD or Injection Issues After Loading Cheat

#### Step 1: Collect Windows Version Information

* Press **Windows Key + R**, type `winver`, and press Enter.
* Note down the full version number displayed.
* Take a clear screenshot or photo of this window.

#### Step 2: Collect Critical System Files

* Open File Explorer and navigate to `C:\Windows\System32`.
* Find these files:
  * `win32kbase.sys`
  * `win32k.sys`
  * `win32kfull.sys`
* If you cannot copy the files directly, first copy them to your Desktop, then transfer.

#### Step 3: Send the Collected Information

* Provide the screenshot and files to the developer team for analysis.

**Contact for Support:** Join our Discord and share your files here: <https://discord.gg/safestcheats>&#x20;

<figure><img src="/files/yQyawFAdx2NF0vgZwvEG" alt=""><figcaption></figcaption></figure>


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